Privacy Policy

This Privacy Policy explains how Society for Luxury Artisanship (“we,” “us,” or “our”), located on Bawe Island, Zanzibar, collects, uses, discloses, and protects your information when you visit our website (the “Site”) and make purchases. We are committed to safeguarding your privacy and ensuring a secure experience for our exclusive guests.

1. Information We Collect 
We collect information you provide directly to us when you browse our collections, make a purchase, or contact us. This may include:

  • Personal Identifiable Information (PII): Name, email address, shipping address, billing address, phone number, and payment details.

  • Transaction Data: Details about your purchases and interactions with our store.

  • Usage Data: Information about how you access and use the Site (e.g., IP address, browser type, pages viewed, products added to cart).

2. How We Use Your Information
We use the collected information to:

  • Process your orders and manage your purchases.

  • Provide, operate, and maintain our website and services.

  • Communicate with you regarding your orders, special offers, and new arrivals.

  • Personalize your shopping experience and recommend products.

  • Improve our Site, product offerings, and customer service.

  • Detect and prevent fraudulent transactions or unauthorized access.

  • Comply with legal obligations.

3. Sharing Your Information
We do not sell your personal data. We may share your information with:

  • Service Providers: Trusted third parties who assist us with payment processing, shipping, website hosting, and marketing. These providers are obligated to protect your information.

  • Legal Requirements: When required by law or in response to valid requests by public authorities in Zanzibar or Tanzania.

  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Data Security
We implement high-standard security measures, including encryption and secure servers, to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Data Protection Rights
You have rights regarding your personal data, including the right to access, correct, delete, or restrict its processing. Please contact us to exercise these rights.

6. Cookies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can set your browser to refuse all cookies or to indicate when a cookie is being sent, though some parts of our Site may not function properly without them.

7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the revised policy on our Site.

8. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us through the details provided on our website.